SHIPPING POLICY

Shipping and Returns Each Ireora Skincare product is crafted with love and care on our organic farm in Jamaica. Every item is made fresh to order, ensuring that your skincare products are of the highest quality and potency when they reach your doorstep.

✈️  US Shipping: 🚚 Standard Shipping:

Orders are shipped via USPS and are expected to arrive within 4-6 business days⏱️.

💸  Free Shipping: 

We offer free standard shipping on all U.S. orders over $150. Orders under $150 incur a shipping charge based on the current USPS rate.

🌍  International Shipping:

Orders are now shipped via UPS or DHL couriers and take approximately 4-12 days to arrive, depending on your location. 

💸  Free Shipping to Canada:

We offer free shipping on all orders over $350 to Canada. Orders under $350 incur a shipping charge of $26.00.

🌍  Standard International Shipping:

The shipping charge for international orders is $34.00. Shipping to Australia is $36.00. Estimated delivery time is 5-12 days. Customs times/fees are out of our control, and we do not ship via First Class Mail as it can take 7-12 weeks for delivery.

⚙️  Processing and Delivery Times:

We do our best to ship orders within 1-4 business days. Since our products are made fresh to order, please allow an additional 4-6 business days for domestic priority freight to reach you within the USA and 4-12 days for international shipments. Any customs delays or additional fees are unfortunately beyond our control.

🚚   Express Shipping:

For express shipping options via DHL or UPS, please email us at support@ireora.com for a quote.

✉️  Shipping to P.O. Boxes and Military Addresses:

Yes, we ship to P.O. boxes and military addresses using USPS Priority/First Class, depending on your location and needs.

📱  Tracking Your Order:

You will receive an email with your tracking number once your order has shipped. You can track your order using this number on our website.

💰  International Customs and Duties:

Ireora Skincare is not responsible for delays due to international customs. We do our best to ensure you will not incur any extra fees, but additional duties or taxes required by your country are your responsibility. Please review your local policies regarding receiving shipments prior to ordering.